Returns

  1. You can cancel an order up to 14 days after you receive it and receive a full refund including basic shipping costs. You then have a further 14 days to return your order.
  2. Returns cost £3.50. Please email us at sales@salicedirect.com to get a returns number.
  3. A refund will be made within 14 days of us receiving the goods back.
  4. If returned items show signs of having been installed we cannot issue any refunds.
  5. Returns requested after 14 day period and up to 28 days after receiving the goods will be charged a 25% restocking fee.
  6. No returns are accepted after 28 days of receiving the goods.